Why do I need Click-to-Call?
Modified on: Thu, 30 Mar, 2017 at 3:45 PM
Click-to-Call allows customers to directly connect to the business ( can use a toll-free number ) after viewing the business's website. This often is due to queries or doubts as well as interest in the product or service and hence is likely to convert. This also can be used for customer support to transition from an online channel to the medium of telephony for a personalised conversation which is better for conversion.
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